Terms & Conditions

1. Acceptance of Terms

By accessing our website, contacting us, or engaging our renovation services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, you should not use our services or website. We may update these terms from time to time, and we will notify you of any significant changes.

2. Services Provided

Claimnest provides apartment renovation and construction services, including but not limited to full apartment renovations, kitchen and bathroom remodeling, and associated design and project management. All services are subject to the specific scope of work defined in a written contract. We will provide a detailed quote and timeline before commencing any work.

3. Client Obligations

You agree to provide accurate and complete information about your property and requirements, including any relevant structural or regulatory restrictions. You are responsible for securing access to the property, ensuring utilities are disconnected where required, and obtaining any third-party approvals (such as body corporate) if necessary. You must also provide a safe working environment for our team.

4. Payment Terms

Payment terms are outlined in your contract and quote. Typically, a deposit of 20% is required before work begins, with progress payments made at agreed milestones. Final payment is due upon completion and your acceptance of the finished work. Any additional work outside the original scope will be quoted separately and requires your written approval before we proceed.

5. Liability and Warranties

We take pride in our work and provide a warranty on all workmanship in accordance with Australian consumer laws. Our liability is limited to the value of the contract, except where liability cannot be limited by law. We are not responsible for delays caused by unforeseen site conditions, weather, or client-provided materials. Our work is backed by a minimum 12-month warranty on finishes and a 6-year structural warranty.

6. Governing Law

These terms are governed by and interpreted in accordance with the laws of the State of Victoria, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of Victoria.